Privacy Policy

Effective Date: 1st October 2025

Solihull Media Works (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal data from visitors to solihullmw.co.uk (“Website”).

Data we collect

We collect personal information from business owners and decision makers who contact us regarding our marketing and media services. This may include:

  • Name
  • Business name
  • Email address
  • Phone number
  • Other information provided via our contact form

We do not collect sensitive data, such as financial, health, or personal identifiers beyond those listed above.

How we collect your data

We collect your personal data when you:

  • Interact with our website, which may use tools such as Google Analytics and Meta Pixel to gather visitor statistics
  • Submit information via our contact forms
  • Subscribe to newsletters

How we use your data

Your personal data is used solely to:

  • Respond to your enquiries and provide our services
  • Send updates or newsletters (if you have opted in)
  • Improve our website and services through visitor statistics

We do not sell or share your personal information with third parties, except where necessary for analytics services, such as Google Analytics or Meta Pixel.

Cookies and tracking

Our website may use cookies and tracking technologies, including:

  • Google Analytics – to analyse visitor interactions and improve the website
  • Meta Pixel – to track engagement with advertising campaigns

You may manage your cookie preferences through your browser settings.

Data security

We take appropriate measures to protect your personal information. Our website is hosted on FastHosts, which provides secure servers and regular security updates.

How long we retain your data

We retain personal data only as long as necessary to conduct business or for up to 2 years for potential future engagements. After this period, data is securely deleted.

What rights you have over your data

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your personal data
  • Withdraw consent for us to use your data at any time

To exercise these rights, please contact us at:
Email: info@solihullmw.co.uk

Contact information

For questions regarding this Privacy Policy or our data practices, you can reach us at:
Email: info@solihullmw.co.uk

Solihull Media Works is a sole trader business. No home address is publicly shared.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.